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Our simple system lets you quickly and easily see the condition of each item.


Looks or is new

Very good

Has minimal wear


Has a minor defect


Due to the nature of pre-loved clothing, we are unable to accept returns for any items purchased online. Please contact us with any queries prior to your purchase.

Size and fit

Soup provides two sizes where possible, an actual label size and a “fits like NZ” size:

Label size


Fits NZ

12 – 14

How can I pay?

All prices are in New Zealand dollars and include GST.

Soup offers one method for online purchases, only: by credit card (via Stripe). We do not store your credit card details, the payment method ensures we never see them.

Please contact us if you would like to make a purchase but are unable to use a credit card.


All prices are in NZD and GST inclusive.